At Brilliant By Night, we are dedicated to ensuring the lasting performance and satisfaction of your Brilliant by Night permanent lighting solutions. If you encounter any issues with your Brilliant by Night products, we’re here to help.
If you need to request a repair for your Brilliant by Night product, please follow these steps:
Ensure that your product is still under the warranty period and that the issue is covered under the warranty terms.
Gather necessary details such as your purchase information, product serial number, and a description of the issue.
Reach out to our support team by filling out the repair request form below. Be sure to include all the required information to expedite the process.
Products purchased from Brilliant by Night Inc come with a 5-year warranty against failures resulting from a manufacturer’s defect. This warranty applies exclusively to the original owner of the product.
All Brilliant by Night dealers are required to warranty the labor on installations for a period of not less than 3 years. Some dealers may offer an additional warranty period beyond this base amount. Please check with your local dealer for details on their specific labor warranty.
While a product is under warranty, Brilliant by Night will supply replacement parts for the product free of charge.
The warranty is void if the product is tampered with, modified, damaged through misuse, or damaged through failure to follow the operating instructions. Brilliant by Night Inc’s liability is limited only to the repair or replacement of a defective product.
* We reserve the right to cancel the warranty should the product be tampered with, modified, damaged through misuse, or damaged through failure to follow the operating instructions. Brilliant by Night Inc’s liability is limited only to the repair or replacement of a defective product.
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